ABOUT YOU

WHAT YOU NEED TO KNOW ABOUT YOUR INITIAL VISIT TO US

 

We aim to Help you. Whatever your goals are,  they are our goals too!  Please READ HERE for what you need to know about your Initial Visit to us.

 

 

WE RELY ON YOUR GIFT OF SENDING FAMILY & FRIENDS IN TO SEE US

We really value you and any referrals you send us:

Did you know we are a local GC family business established in 2008 from scratch? This means we do not have the support of being a franchised business and we work hard every day to create the best outcomes for YOU as an individual.

It also means we rely on you telling your family, friends, teammates and work colleagues about us so we can continue to do what we do best- and that is, help Gold Coasters achieve their goals!

So if you are happy with how we have helped you, the best Gift you can give us in return is to recommend Gold Coast Physio & Sports Health to your family, friends & work colleagues.

And to Thank You for any referrals you send us, we will Gift you back a $10 Voucher to use in Clinic.

We don’t add many Terms & Conditions to this Gift, so here is all you need to know about this offer: HERE

Thank you in advance from Our Team.

Are we a preferred provider or part of a ‘members choice’ program?

Some private health funds have established “Preferred Provider” or “Members Choice” programs. The true meaning of these terms is commonly misconstrued. Being part of a “Preferred Provider” or “Members Choice” program has no relationship to the quality of the care you will receive. In fact, it could actually mean the opposite. Read our position on these programs & whether we are a member here

REMINDER OF OUR CANCELLATION POLICY

A quick reminder about our cancellation policy: in fairness to everyone wanting an appointment, we do employ a strict change of appointment / cancellation of appointment policy & we request 8hrs notice to change an appointment (2days notice for pilates or Beactive exercise sessions).

We do aim to confirm appointments via email (2days prior to your appointment) and then SMS text (the day prior), or you can request a phone call, however this is an additional service so please do not rely on this reminder.

Please be mindful of this policy when you book your appointment to ensure you do not incur a cancellation fee and to ensure everyone who is seeking an appointment is able to get one in their time of need.

Thank You for Your Respect of this Policy and our Team.

Your Privacy Is Important to US

Gold Coast Physio & Sports Health adheres to National Privacy Recommendations & a copy of our full Privacy Policy is available for you to view on your request, or View Here.  If you have any concerns or wish to restrict access to your information, please discuss this with us when you visit, or phone (07) 5500 6470.